If there is one thing the global community has learned over the past two years, it’s that life is about people. Even when international barriers are erected and moral duties separate individuals, human beings gravitate towards other human beings in an attempt to find a place in today’s society. When it comes to the lifestyle management sector, connecting people, both with each other and with the service provider, rightfully lies at the heart of businesses’ operations. Hayes Thomas (@iamhayesthomas) is the CEO of HCT Finance, which works tirelessly to connect high-profile individuals with the experiences that bring vibrance to their lifestyle.
Once a wholly in-person operation, Hayes Thomas’ lifestyle management business has aspirations that stretch far beyond the traditional concierge offering. First and foremost, though, Thomas is driven by a dedication to high-quality client service. The VIPs that HCT serves are presented with the best deals and opportunities, including nightclub tables and hotel reservations. Since its inception, Thomas’ company has worked for hundreds of clients, ranging from professional athletes to world-famous entertainers. Today, it seeks a bright future as a global leader in lifestyle management, branching out from concierge conventions into a myriad of other services.
Returning to the notion of people, the inspiration behind HCT stemmed from Thomas’ background as a professional football player. He often noticed that his peers were not receiving equal opportunities for the likes of exclusive nightclub tables. As a result, he endeavored to start a business that would spread access throughout its client base. Additionally, Thomas promoted a strong financial responsibility ethos, passing on any discounts he would receive to his clients to avoid profiteering in the way other concierge companies might. The CEO felt that, as HCT expanded, the benefits of lower profit margins should be reflected on his clients’ bill, too, a belief that continues to permeate his company’s growth to this day.
HCT Finance’s key growth area is likely to be in the digital sphere, where the company is set to launch a FinTech application in Q2 2022. Going beyond the expected management of the likes of flight tickets and car bookings, the HCT Finance app promises to provide banking services to keep everything the individual needs in one place. “Without HCT, there’s tens if not hundreds of hours spent by VIPs weekly to manage their lifestyle,” Thomas states. “We aim to be a one-stop-shop for all things lifestyle.”
Naturally, Thomas’ company aims to become the world leader in lifestyle management services. Where exclusivity was once their key disruption method, HCT looks to build on that with an unbridled entry into the FinTech space and the global marketplace.
The promise of a comprehensive solution, circumventing the typical necessities of liaison, comparison, and logistics, is likely to be appealing to a wide array of prominent individuals. Above all, Hayes Thomas and HCT Finance seek to allow individuals more time with the people they care about, uniting the central focus of traditional concierge with modern standards of accessibility and convenience.